Frequently asked questions
Where does ZIPNOB ship to?
We ship across the United Kingdom — England, Scotland, Wales and Northern Ireland. International shipping isn't available yet.
Who handles delivery?
Orders are dispatched from our UK fulfilment partner ZIPNOB Logistics. Most UK orders arrive within 2–4 working days.
How much is UK shipping?
Standard UK delivery is £3.95. Orders over £40 ship free.
Can I track my order on ZIPNOB?
Yes — every order comes with branded tracking on ZIPNOB. Visit the Track Order page and enter your order or tracking number. You won't be redirected to a third-party site.
What is your returns policy?
Unused items can be returned within 30 days of delivery for a refund. See our Returns & Refunds page for full details.
Do you sell on Amazon?
We're launching on Amazon UK shortly. For now the full range is available here on zipnob.co.uk.
Do you offer wholesale?
Yes — UK retailers and resellers can apply via the Wholesale page or email wholesale@zipnob.co.uk.
How do I contact customer support?
Email support@zipnob.co.uk or call Phone number to be confirmed. We respond within one working day, Mon–Fri.